Geocoding Accuracy Issues

When running geocoding through the default Mapbox provider, all of the available location data from the Customers, Facilities and Suppliers table will be used to try and determine the latitude and longitude coordinates. Mapbox will use all of these components and perform the best mapping possible and will return a latitude / longitude coordinate along with a confidence score. By default, Cosmic Frog will only accept scores with a confidence score of 100. You can optionally turn this option off and the top confidence score will then be returned by Mapbox.

More information on how Mapbox calculates latitude and longitude coordinates can be found here: Mapbox Geocoding Documentation

If you’d like to use an alternate provider instead of Mapbox, setup instructions can be found here: Using Alternate Geocoding Providers