If you are running into issues loading Atlas or Cosmic Frog initially where the loading spinner is stuck on the screen you can attempt to perform a hard refresh of the browser. This spinner being stuck can be caused by the website loading a stale token and refreshing the page without loading from cache should generate a fresh token.
To perform a hard refresh of the browser hit CTRL + F5. Alternatively, you can hit the refresh button in the browser while holding down CTRL.
If the issue persists, please reach out to support@optilogic.com.
If you are running into issues loading Atlas or Cosmic Frog initially where the loading spinner is stuck on the screen you can attempt to perform a hard refresh of the browser. This spinner being stuck can be caused by the website loading a stale token and refreshing the page without loading from cache should generate a fresh token.
To perform a hard refresh of the browser hit CTRL + F5. Alternatively, you can hit the refresh button in the browser while holding down CTRL.
If the issue persists, please reach out to support@optilogic.com.